Shipping & Delivery

Last updated 21 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order.

Where we deliver

We deliver across the United Kingdom, including London, Birmingham, Manchester, Glasgow, Liverpool, Leeds, Sheffield, Edinburgh, Bristol, Leicester, Coventry, Cardiff, Belfast, Nottingham and Newcastle upon Tyne. We also deliver to Jersey, Guernsey and the Isle of Man. Remote and island addresses may take a little longer. Jersey and Guernsey are outside the UK VAT area, so local import charges may apply when a parcel arrives there.

We do not deliver anywhere else. Our other country stores are listed at magneticscreens.company.

What delivery costs

Standard delivery is free on orders of £60 or more. Under that, standard delivery is £22 per order, however many items you order. Where you use a discount code, the £60 line is measured against the order value after the discount. The charge is shown in your cart before you pay.

Express delivery is £22 at any order value. You choose it in the cart. Free delivery applies to the standard service, so an order over £60 pays nothing for standard delivery and £22 if you choose express.

How long it takes

We dispatch within 2 working days. Delivery then takes up to 7 working days by tracked courier.

Express orders are dispatched within 1 working day and delivered in 3 to 5 working days.

Working days leave out weekends and public holidays.

Customs and import charges

Some orders are sent directly from our facility in Thailand by DHL Express. When that happens, import VAT, customs duty or a clearance fee may be charged when the parcel arrives in the UK.

These charges are not part of the price or the delivery cost you pay us, and we do not set them. They are paid by the person receiving the parcel, usually to DHL before delivery. We declare every shipment accurately, and we show this note in your cart before you pay.

If DHL contacts you about a charge and you are not sure it is genuine, email us at theteam@magneticflyscreen.co.uk and we will check it with you.

Tracking

Every order is sent tracked. You will get an email with a tracking number once your order has shipped. We do not receive a tracking code before the parcel is collected, so there is nothing to send you before then.

Once you have your tracking number you can follow the parcel on our track your parcel page.

Separate parcels

For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. If part of an order has arrived and you are unsure about the rest, email us and we will check it for you.

Questions before you order

If you need an order by a particular date, email us at theteam@magneticflyscreen.co.uk before you buy and we will tell you honestly whether it is achievable.