Privacy Policy

Last updated 21 October 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order.

Who we are

Magnetic Screens Company UK (magneticflyscreen.co.uk) is a division of Caruso Consulting Co Ltd. Caruso Consulting Co Ltd is the controller responsible for personal data used through this website.

Registered business: Caruso Consulting Co Ltd, Suite 8, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand. UK accounting contact: c/o Fred Michael & Co Ltd, Ground Floor, 12 Town Quay Wharf, Abbey Road, Barking, IG11 7BZ, United Kingdom. Privacy contact: theteam@magneticflyscreen.co.uk.

Scope and UK law

This policy explains how we handle personal data for UK customers and visitors under the UK GDPR and the Data Protection Act 2018. It applies to this website, enquiries, orders and related support.

Data we collect

We may collect your name, billing and delivery addresses, email address, telephone number, order and product details, correspondence, transaction references, account information, and technical information such as IP address, browser, device, cookie and site-usage data. Payment providers process payment details under their own privacy terms; we receive the information needed to confirm and manage an order.

Why we use it and our lawful bases

We use personal data to process and deliver orders, provide customer support, manage returns and disputes, protect the website and prevent fraud, keep accounting and legal records, improve the service, and send marketing only where permitted. The lawful bases are performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing the business, and consent where required, including for optional cookies or marketing. You may withdraw consent at any time.

Who receives data

We share only what is necessary with service providers that support hosting and ecommerce, payment processing, email and customer support, analytics or advertising where consent applies, accounting, fraud prevention, and delivery carriers. We may also disclose data when required by law or in connection with legal claims. We do not sell personal data.

International transfers

Because our business and some providers operate outside the UK, personal data may be transferred internationally. Where UK law requires it, we use an adequacy decision, approved contractual safeguards or another lawful transfer mechanism.

Retention and security

We retain personal data only for as long as needed for the purposes above, including contract, tax, accounting, fraud-prevention and legal requirements. Retention periods depend on the record and applicable law. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.

Cookies

Essential cookies support core site and checkout functions. Optional analytics or advertising cookies are used only where permitted. You can manage non-essential cookies through the site's consent controls and your browser settings. See our Cookie Policy.

Your rights

Subject to applicable law, you may ask for access to your data, correction, deletion, restriction, objection, or portability. You may withdraw consent and object to direct marketing at any time. We may need to verify your identity before acting on a request. Email theteam@magneticflyscreen.co.uk to exercise these rights.

Complaints

Please contact us first so we can investigate. UK individuals may also complain to the Information Commissioner's Office at ico.org.uk.

Changes

We may update this policy when our practices or legal obligations change. The latest version and update date will be published on this page.